Bytes Technology Group PLC operates as a value-added IT reseller, specializing in software products, security solutions, IT services, artificial intelligence, cloud-based solutions, and hybrid infrastructure. The company generates revenue primarily through the resale of software and the delivery of IT consultancy and support services, often leveraging partnerships with over 100 vendors, including Microsoft. Bytes serves nearly 6,000 customers across both private and public sectors in the UK and Ireland, with a focus on enhancing business outcomes through technology. The organization comprises two main divisions: Bytes Software Services and Phoenix Software.