Coventry Building Society operates as a mutual financial institution providing a range of banking services, including mortgages, savings accounts, and personal current accounts. Following the acquisition of The Co-operative Bank in January 2025, it has expanded its offerings and market presence, serving both personal and business customers across the UK. The Society generates revenue primarily through interest on loans and fees associated with its banking services, focusing on delivering value to its members while maintaining a commitment to customer service and community investment.