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PagerDuty, Inc. provides a cloud-based incident management platform that helps organizations detect, respond to, and resolve incidents efficiently. The platform integrates with over 750 tools and utilizes AI agents to automate incident response, triage issues, and facilitate communication across teams. PagerDuty serves a diverse range of customers, including technology and enterprise organizations, across various industries, enabling them to improve operational efficiency and reduce downtime. The company operates globally, supporting teams in managing incidents directly within their existing workflows, such as Slack and Microsoft Teams.