A |
Abbreviations 466 |
Accounting |
developments (future) 345 |
estimates and judgements 349, 366, 378, 403, 407, 420 |
policies (critical) 62 |
policies 345, 354, 355, 357, 359, 365, 371, 377, 378, 392, 394, 398, 399, 402, 403, 407, 410, 413, 416, 417, 418, 419, 420, 434, 437, 440, 441, 442, 443, 445 |
Accounts |
approval 457 |
basis of preparation 63, 345 |
consolidation and related disclosures 348 |
presentation of information 347 |
Accruals, deferred income and other liabilities 418 |
Acquisitions and disposals 41, 241, 244, 260 |
Actuarial assumptions 363 |
Adjusted performance 29, 40 |
Advances to core funding ratio 165, 169, 216 |
Ageing analysis 136 |
Annual General Meeting293, 459 |
Anniversary (150th) 6,8 |
Anti-money laundering and sanctions 450 |
Areas of special interest 124 |
Asia 84 |
adjusted performance 87 |
balance sheet data 89, 375 |
collateral 147 |
constant currency/reported reconciliation 158 |
country business highlights 86 |
customer accounts 82 |
economic background 84 |
financial overview 85 |
impaired loans 137 |
lending 131, 132, 160 |
loan impairment charges/allowances 141, 142 |
mortgage loans 156 |
operating expenses 88 |
personal lending 151 |
principal operations 84 |
profit 84, 89, 374 |
profit/(loss) by country 85, 86 |
renegotiated loans 139, 140 |
reverse repos 151 |
risk-weighted assets 240 |
staff numbers 84 |
wholesale lending 144, 145 |
Asset-backed securities 214 |
Assets |
average balance sheet 46 |
by country 376 |
by geographical region 78, 82, 89, 94, 99, 104, 375 |
by global business 63, 82, 89, 94, 99, 104 |
charged as security 401 |
constant currency/reported reconciliation 59 |
customer accounts 61 |
deferred tax 331, 365, 366, 367, 368 |
encumbered/unencumbered 171, 220, 472 |
financial accounting/regulatory reconciliation 249 |
five years 57 |
held for sale 349, 352, 416 |
held in custody and under administration 106 |
intangible 407, 410, 413 |
liquid assets of principal operating entities 166 |
maturity analysis 426 |
movement in 2014 58 |
other 416 |
risk-weighted 31, 62, 63, 78, 239-244, 476 |
total 30, 57, 59, 76, 82, 89, 94, 99, 104, 337, 341, 427 |
trading 377 |
transferred (accounting policy) 402 |
Associates and joint ventures 403 |
accounting policy 403 |
Bank of Communications 404 |
contingent liabilities 442 |
critical accounting estimates and judgements 403 |
interests in 332, 406 |
reported/adjusted reconciliation 44 |
share of profit in 30, 55 |
transactions with other related parties 456 |
Auditor |
arrangements 279 |
remuneration 364 |
report 329 |
B |
Back-testing 177, 224, 470 |
Balance sheet |
average 46 |
consolidated 57, 337 |
constant currency/reported reconciliation 59 |
data 57, 76, 82, 89, 94, 99, 104 |
HSBC Holdings 341 |
insurance manufacturing subsidiaries 191 |
linkages 179 |
movement in 2014 30, 58 |
regulatory 248 |
Balance Sheet Management 181, 227 |
Bancassurance 190 |
Banking standards 5 |
Basel 31, 123, 164, 218, 239, 251, 470 |
Behaviouralisation 181, 218, 226 |
Board of Directors 270 |
balance and independence 272 |
changes 6 |
committees 15, 276 |
information and support 272 |
meetings 271 |
powers 271 |
Brand 32 |
Brazilian labour claims 422 |
Brazilian social security claims 441 |
Buffers (capital) 239, 252 |
Business model 12 |
C |
Capital 239 |
generation 245, 258 |
management 257 |
measurement and allocation 258 |
movement in regulatory capital in 2014 245 |
overview 239 |
ratios 31, 239, 471 |
regulatory 245, 247 |
resources 57 |
risks to capital 257 |
strength 3, 31 |
structure 245 |
Carbon dioxide emissions 38 |
Cash and cash equivalents 440 |
accounting policy 440 |
Cash flow |
consolidated statement 338 |
Hedges 397 |
HSBC Holdings 342 |
notes 439 |
payable by contractual maturities 173 |
Cautionary statement regarding forward-looking statements 2 |
Chairman's Committee 15, 288 |
Chinese translation 461 |
Client assets 73 |
Climate business 37 |
Collateral and credit enhancements 146, 150, 156, 171, 213 |
management 220 |
Commercial Banking 16, 17, 22, 67 |
Commercial real estate 145 |
Committees (Board) 276 |
Communication with shareholders 298, 460 |
Compliance risk 115, 189 |
Concentration of exposure 132 |
Conduct & Values committee 15, 286 |
Conduits 443 |
Consent orders 120 |
Constant currency 41 |
Consumer Credit Act 422 |
Contents inside front cover |
Contingent liabilities, contractual commitments and guarantees 441 |
accounting policy 441 |
Contractual maturity of financial liabilities 173 |
Corporate governance 263 |
codes report 275 |
Cost efficiency ratio 3, 28, 55, 79, 84, 91, 96, 101 |
Counterparty credit risk 243 |
Country business highlights 80, 86, 92 |
Credit default swap regulatory investigation 454 |
Credit exposure 130, 149 |
Credit quality 207 |
classifications 207 |
Credit risk 129, 206, 258, 260 |
in 2014 129 |
insurance 196 |
management thereof 206 |
policies and practices 206 |
risk-weighted assets 240 |
Credit valuation adjustment 382 |
Critical accounting estimates and judgements 349, 366, 378, 403, 407, 420 |
Cross-border exposures 169 |
Customer accounts 30, 61, 82, 89, 94, 99, 104 |
Customers 16, 17, 18 |
Customer deposit markets 164 |
Customer lending and deposit (combined) 60 |
Customers service and satisfaction 17 |
D |
Dealings in HSBC Holdings plc shares 299 |
Debit valuation adjustment 382 |
Debt securities in issue 418 |
accounting policy 418 |
Defined terms inside front cover |
Deposits |
combined view 60 |
core 216 |
average balances and average rates 46 |
Derivatives 149, 382, 394, 422 |
accounting policy 394 |
Directors 270 |
appointments and re-election 271 |
benefits 318 |
biographies 264 |
conflicts of interest 274 |
emoluments 324, 364 |
executive 270 |
exit payments 318 |
fees 318 |
induction 273 |
interests 297, 320 |
loss of office 318 |
non-executive 270 |
other directorships 307 |
pensions 318 |
performance evaluation 274 |
relations with shareholders 274 |
remuneration (executive) 34, 300, 303, 311, 313 |
remuneration (non-executive) 306 |
responsibilities (statement of) 328 |
service contracts 306 |
training and development 273 |
variable pay 303, 309, 310 |
Disclosure philosophy 107 |
Disposal gains / groups 41 |
Disposals 440 |
Dispute risk 122 |
Diversity and inclusion 19, 291 |
Dividends 298, 370, 458 |
income 353 |
payout ratio 32 |
per share 3, 45 |
Donations 38 |
E |
Earnings per share 29, 45, 371 |
Economic background |
Asia 84 |
Europe 79 |
Latin America 101 |
Middle East and North Africa 91 |
North America 96 |
Economic contribution 33 |
Economic plans: HSBC Bank Brazil 454 |
Employees |
compensation and benefits 356 |
development 19, 291 |
disabled 291 |
diversity and inclusion 19, 291 |
engagement 21, 288 |
gender balance 20 |
health, welfare and safety 20, 291 |
highest paid 325 |
material risk takers 327 |
numbers 1, 18, 54, 79, 84, 91, 96, 101 |
profile of leadership 19 |
relations 291 |
remuneration policy 34, 292 |
reward 291 |
risk 112 |
share plans 292 |
sign-on and severance 327 |
volunteering 37 |
whistleblowing 20 |
Encumbered assets 171, 220, 472 |
Enhanced Disclosure Task Force 108 |
Enquiries (from shareholders) 460 |
Equity |
constant currency/reported reconciliation 59 |
movement in 2014 59 |
Equity securities 179, 226 |
Europe 79 |
adjusted performance 81 |
balance sheet data 82, 375 |
collateral 147 |
constant currency/reported reconciliation 158 |
country business highlights 80 |
customer accounts 61 |
economic background 79 |
financial overview 79 |
impaired loans 137 |
lending 131, 132, 160 |
loan impairment charges/allowances 141, 142 |
mortgage loans 156 |
operating expenses 81 |
personal lending 151 |
principal operations 79 |
profit/(loss) 79, 82, 374 |
profit/(loss) by country 80 |
regulatory update 254 |
profit/(loss) by country 80 |
renegotiated loans 139, 140 |
reverse repos 151 |
risk-weighted assets 240 |
staff numbers 79 |
wholesale lending 144, 145 |
Eurozone 126 |
Events after the balance sheet date 457 |
Executive risk 122 |
F |
Fair value |
accounting policy 378 |
adjustments 381 |
control framework 378 |
reconciliation 384 |
valuation bases 383 |
Fee income (net) 48, 353 |
Fiduciary risk 115, 200 |
Filters (six) 12 |
Financial assets 392 |
accounting policy 392, 402 |
designated at fair value 181 |
not qualifying for de-recognition 402 |
Financial crime compliance and regulatory compliance 124 |
Financial guarantee contracts 442 |
accounting policy 441 |
Financial instruments 378, 390 |
accounting policy (fair value) 378 |
accounting policy (valuation) 354 |
at fair value 330 |
credit quality 133, 207 |
critical accounting estimates and judgements (valuation) 378 |
net income from 50, 354 |
not at fair value 390 |
past due but not impaired 136 |
Financial investments 60, 399 |
accounting policy 399 |
gains less losses from 51 |
Financial liabilities designated at fair value 181, 379, 417 |
accounting policy 417 |
contractual maturities 173 |
Financial overview 79, 85, 91, 96, 101 |
Financial risks (insurance) 194 |
Financial Services Compensation Scheme 442 |
Financial System Vulnerabilities Committee 15, 282 |
Financial statements 334 |
changes to presentation 346 |
Five-year comparison 45, 57, 157, 159 |
Fixed pay 39, 40, 303, 311 |
Footnotes 39, 109, 202, 256, 344 |
Forbearance 139, 208, 350 |
Foreclosures 208, 449 |
Foreign currencies/exchange |
accounting policy 348 |
exposures 435 |
investigations and litigation 453 |
rates 57 |
translation differences 41 |
Funding fair value adjustments 353 |
Funding sources (diversity) 168, 215 |
Funds transfer pricing 219 |
Funds under management 106 |
G |
Geographical regions 13,78 |
Global businesses 16, 63 |
Global Banking and Markets 16, 17, 22, 70, 381 |
Global functions 13 |
Global People Survey 19 |
Global Private Banking 4, 16, 18, 22, 72, 124 |
Glossary 470 |
Going concern 290, 348 |
Goodwill 407 |
accounting policy 407 |
critical accounting estimates and judgements 407 |
impairment 331 |
Governance 15, 27 |
Group Audit Committee 15, 277, 290 |
Group CEO |
annual performance 316 |
biography 264 |
bonus scorecard 264 |
interests in shares 320 |
remuneration 313 |
remuneration history 319 |
responsibilities 270 |
review 7 |
Group Chairman |
biography 264 |
interest in shares 320 |
letter 263 |
responsibilities 270 |
statement 4 |
Group Chief Risk Officer |
annual performance 317 |
biography 267 |
bonus scorecard 323 |
interests in shares 320 |
remuneration 311, 313 |
Group Company Secretary |
biography 268 |
role 272 |
Group Finance Director |
annual performance 317 |
biography 267 |
bonus scorecard 323 |
interests in shares 320 |
remuneration 311, 313 |
Group Management Board 15, 276 |
Group Remuneration Committee 15, 284, 300, 307 |
Group Risk Committee 15, 280, 290 |
Growth priorities 66, 68, 71, 74 |
Guarantees 442 |
H |
Health and safety 291 |
Held for sale assets 349, 352 |
accounting policy 416 |
Highlights 3 |
HSBC Finance |
foreclosures 153 |
loan modifications 154 |
HSBC Holdings plc |
balance sheet 341 |
cash flow 174, 221, 342 |
credit risk 161 |
deferred tax 370 |
Directors' emoluments 364 |
dividends 370 |
employee compensation 364 |
financial assets and liabilities 389 |
financial instruments not at fair value 392 |
foreign exchange VaR 183 |
liquidity and funding 174 |
market risk 183 |
maturity analysis of assets and liabilities 432 |
net income from financial instruments 354 |
operating model 13 |
related parties 457 |
repricing gap maturities 185 |
share capital 439 |
statement of changes in equity 343 |
structural foreign exchange exposures 435 |
subordinated liabilities 425 |
Human rights 38 |
I |
Impairment |
accounting policy 350 |
allowances 142, 159 |
assessment 212 |
available-for-sale financial assets 352 |
charges 29, 53, 141, 159 |
constant currency/reported reconciliation 158 |
critical accounting estimates and judgements 349 |
goodwill 407 |
impaired loans 137, 329 |
methodologies 213 |
movement by industry and geographical region 142 |
reported/adjusted reconciliation 44 |
Income statement (consolidated) 45, 335 |
Information on HSBC (availability thereof) 461 |
Insurance 190 |
accounting policy 354, 355 |
asset and liability matching 191 |
balance sheet of manufacturing subsidiaries 193 |
bancassurance model 190 |
claims incurred (net) and movements in liabilities to policyholders 53, 355 |
in 2014 191 |
net earned premiums 51 |
premium income 354 |
PVIF business 52 |
reinsurers' share of liabilities 197 |
risk 116, 117, 194, 198 |
Intangible assets 410 |
accounting policy 410 |
movements 413 |
Interest income/expense (net) 46, 353 |
accounting policy 354 |
average balance sheet 46 |
sensitivities 181, 184 |
Interest rate derivatives 422 |
Interim management statements 459 |
Interim results 459 |
Internal control 288 |
Internet crime 123 |
IFRSs and Hong Kong Financial Reporting Standards comparison 345 |
Investment criteria 12 |
Investment properties 416 |
Investor relations 461 |
J |
Joint ventures 403, 406, 456 |
K |
Key management personnel 455 |
Key performance indicators 29, 30, 31, 32 |
L |
Latin America 101 |
adjusted performance 102 |
balance sheet data 104, 375 |
collateral 147 |
constant currency/reported reconciliation 158 |
country business highlights 102 |
customer accounts 61 |
economic background 101 |
financial overview 101 |
impaired loans 137 |
lending 131, 132, 160 |
loan impairment charges/allowances 141, 142 |
mortgage loans 156 |
operating expenses 103 |
personal lending 151 |
principal operations 101 |
profit 101, 104, 374 |
profit/(loss) by country 102 |
renegotiated loans 139, 140 |
reverse repos 151 |
risk-weighted assets 240 |
staff numbers 101 |
wholesale lending 144, 145 |
Lease commitments 442 |
accounting policy 442 |
Legal |
proceedings and regulatory matters 330, 446 |
risk 229 |
Lending - combined view 60 |
Leveraged finance transactions 383, 474 |
Leverage ratio 251, 255, 261 |
Liabilities |
average balance sheet 46 |
by geographical region 375 |
constant currency/reported reconciliation 59 |
deferred tax 367 |
financial accounting/regulatory reconciliations 249 |
five years 57 |
maturity analysis 426 |
movement in 2014 58 |
of disposal groups 418 |
other 418 |
retirement benefits 359 |
subordinated 423, 476 |
total 57, 59, 337, 341, 427 |
trading 417 |
under insurance contracts 28, 419 |
Libor, Euribor and other rates investigations 452 |
Liquidity and funding 163, 215 |
assets 166 |
behaviouralisation 218 |
description 164 |
funds transfer pricing 219 |
in 2014 164 |
insurance 197 |
management of risk 114, 165 |
net contractual cash flows 166 |
policies and procedures 215 |
primary sources of funding 168 |
regulation 164 |
Loans and advances |
accounting policy 349 |
by country 160 |
by geographical region 131 |
by industry over 5 years 157 |
collateral 146, 150, 156, 171, 213 |
concentration of exposure 132 |
credit quality of 133 |
delinquency in the US 153 |
impairment 137, 141 |
past due but not impaired 136 |
renegotiated 138 |
to banks 291 |
to customers 30, 132 |
write-off 212 |
Loans Management Unit 213 |
M |
Madoff 447 |
Market capitalisation 1, 33 |
Market risk 114, 175, 221, 259 |
balance sheet linkages 179 |
description 176 |
governance 222 |
in 2014 176 |
insurance 194 |
measures 223 |
risk-weighting assets 244 |
sensitivity analysis 181 |
Material risk takers 300, 327 |
Maturity analysis of assets and liabilities 426 |
Maximum exposure to credit risk 130 |
Middle East and North Africa 91 |
adjusted performance 92 |
balance sheet data 94, 375 |
collateral 147 |
constant currency/reported reconciliation 158 |
country business highlights 92 |
customer accounts 61 |
economic background 91 |
financial overview 91 |
impaired loans 137 |
lending 131, 132, 160 |
loan impairment charges/allowances 141, 142 |
mortgage loans 156 |
operating expenses 93 |
personal lending 151 |
principal operations 91 |
profit 91, 94, 374 |
profit/(loss) by country 92 |
renegotiated loans 139, 140 |
risk-weighted assets 240 |
staff numbers 91 |
wholesale lending 144, 145 |
Model risk 25, 122, 223 |
Monitor 27 |
Mortgages |
lending 152 |
mortgage-backed securities 214, 474 |
US mortgage-related investigations 449 |
N |
Nomination Committee 15, 284 |
Non-controlling interests 436 |
Non-GAAP measures 40 |
Non-interest income 353 |
Non-trading portfolios 178, 221, 225 |
North America 96 |
adjusted performance 97 |
balance sheet data 99, 375 |
collateral 147 |
constant currency/reported reconciliation 158 |
country business highlights 97 |
customer accounts 61 |
delinquency trends in the US 153 |
economic background 96 |
financial overview 96 |
impaired loans 137 |
lending 131, 132, 160 |
loan impairment charges/allowances 141, 142 |
mortgage lending 156 |
operating expenses 98 |
personal lending 151 |
principal operations 96 |
profit 96, 99, 374 |
profit/(loss) by country 97 |
renegotiated loans 139, 140 |
reverse repos 151 |
risk-weighted assets 240 |
staff numbers 96 |
wholesale lending 144 |
O |
Offsetting 130, 434 |
accounting policy 434 |
Oil and gas prices 125 |
Operating expenses 30, 42, 54 |
by geographical region 81, 88, 93, 96, 103 |
by global business 65, 68, 71, 73, 75 |
reported/adjusted reconciliation 44 |
Operating income 52, 353, 375, 376 |
Operating profit 356 |
Operational risk 115, 186, 259 |
in 2014 187 |
losses/incidents 188 |
Ordinary shares 294 |
Organisation 13 |
Organisational structure chart 462 |
Other 75 |
Outlook 6 |
P |
Paper use 37 |
Payment protection insurance 421 |
Pension plans 200, 237 |
accounting policy 359 |
defined benefit plans 183, 361 |
for directors 318 |
risk 116, 200 |
People risk 122 |
Performance 1, 5, 64 |
adjusted 29, 40, 65, 67, 70, 73, 75, 87, 92, 97, 102 |
reported 29, 64, 67, 70, 73, 75 |
Perpetual subordinated capital securities 370 |
Personal lending 151 |
Philanthropic and Community Investment Oversight Committee 15, 288 |
Pillar I, II and III 253, 258, 259, 260, 326 |
Ping An 77 |
Post-employment benefit plans 359, 456 |
accounting policy 359 |
Precious metals fix-related litigation and investigations 454 |
Preference shares 294, 437 |
Preferred securities 57 |
Prepayment, accrued income and other assets 416 |
accounting policy 416 |
Products and services 16, 371 |
Profit before tax 3, 28, 63, 76 |
by country 80, 85, 86, 92, 97, 102 |
by geographical region 44, 78, 79, 82, 84, 85, 89, 94, 96, 99, 101, 102, 104 |
by global business 44, 64, 65, 67, 70, 72, 73, 75, 76, 82, 89, 94, 99, 104 |
consolidated 45 |
reported/adjusted reconciliation 44 |
Profit for the year 28, 335, 372 |
Property plant and equipment 107, 416 |
accounting policy 416 |
Provisions 420 |
accounting policy 420 |
critical accounting estimates and judgements 420 |
Purpose 1 |
PVIF 52, 411 |
R |
Ratios |
advances to core funding 165, 169, 216 |
capital 239 |
capital strength 3, 31 |
common equity tier 1 31 |
core tier 1 (CET 1) 471 |
cost efficiency 3, 28, 55, 79, 84, 91, 96, 101, 104 |
customer advances to deposits 30 |
dividend payout 32 |
dividends per share 3 |
earnings per share 29, 45, 371 |
leverage 31, 251, 255, 261 |
return on average ordinary shareholders' equity 3 |
return on average total assets 30 |
return on risk-weighted assets 32, 79, 84, 91, 96, 101 |
return on tangible equity 29 |
stressed coverage 165, 216 |
Reconciliation of reported and adjusted items 44 |
Reconciliation of RoRWA 62 |
Recovery and resolution 14, 255 |
Regulatory |
balance sheet 248 |
capital 239, 258 |
capital buffers 252 |
CRD IV 470 |
developments 252 |
landscape 5 |
reconciliation to financial accounting 248 |
review of consumer enhancement services products 455 |
risk 119, 120 |
stress tests 125, 254, 257 |
structured banking reform 14, 255 |
systemically important banks 15, 252, 473 |
UK update 254 |
Related party transactions 455 |
Remuneration |
adjustment, malus & clawback 306 |
benefits 311 |
bonus scorecards 323 |
business context 301 |
committee 284, 300 |
committee members 284, 307 |
Directors 73 |
exit factors 318 |
fixed pay 39, 40, 303, 311 |
GPSP 314 |
in 2014 318 |
in 2015/16 302, 322 |
letter 300 |
Pillar 3 remuneration policy 326 |
policy 35, 303, 304, 305, 306 |
report 307 |
reward strategy 34, 300 |
scenarios 313 |
single figure 311 |
variable pay 34, 309 |
Renegotiated loans 138, 154, 208 |
Renewable energy 37 |
Representations and warranties 162 |
Repricing gap 185 |
Repurchase and reverse repurchase agreements 48, 151, 219, 398 |
accounting policy 398 |
Reputational risk 115, 199 |
Resolution strategy 14 |
Retail Banking and Wealth Management 16, 22, 64 |
principal RBWM business 63 |
Revenue 29, 42 |
by country 81, 87, 92, 97, 102 |
by geographical region 81, 87, 92, 97, 102 |
by global business 65, 67, 70, 73, 75 |
Ring-fencing (UK) 14 |
Risk 111 |
appetite 25, 27, 205 |
banking risks 114 |
committee 16, 276, 280 |
compliance 115, 189 |
conduct of business 121 |
contingent liquidity 167 |
counterparty 150, 243, 261, 471 |
credit 114, 129, 196, 206 |
credit spread 178, 226 |
cross-currency 221 |
data management 123 |
de-peg 225 |
dispute 122 |
economic outlook 118 |
eurozone 126 |
execution 122 |
factors 113 |
fiduciary 115, 200 |
financial (insurance) 116, 194 |