New Three Year Managed Services Contract

18 November 2020

AIM: CER

Cerillion plc

("Cerillion" or "the Company")

New Three Year Managed Services Contract

Cerillion, the billing, charging and customer relationship management software solutions provider, is pleased to announce a new three year managed services contract with Scarlet, a triple-play communications services provider (CSP) in Belgium, part of the Proximus Group. The Cerillion Managed Service will augment Scarlet's in-house team and processes to provide a comprehensive set of operational services, running and maintaining the Cerillion Enterprise BSS/OSS suite.

Scarlet is a 'no-frills' brand with a mission to deliver essential telecom services at the lowest prices. Working with the Cerillion Managed Service, Scarlet is increasing its operational efficiency by gaining access to a dedicated team of billing experts that will run its end-to-end billing operations and assurance processes, as well as helping to launch new products and offers quickly using best practices.

Olivier Gossiaux, IT Director of Scarlet, said:

"As a challenger brand in a highly competitive market, operational efficiency and agility is our lifeblood. By adopting the Cerillion Managed Service, we are supercharging our operations with a team of product experts which will help us to continue growing our customer base and scaling our business efficiently."

Louis Hall, CEO of Cerillion, said:

"We are delighted to be extending our relationship with Scarlet, helping them to disrupt the market with a very competitive range of triple-play services backed up by a strong emphasis on customer experience. Managed services provide that extra layer of assurance and confidence for CSPs to know they are getting the most out of their BSS/OSS platforms, improving time to market, whilst maintaining low and predictable operational costs."

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About Cerillion

www.cerillion.com

Cerillion is a leading provider of mission critical software for billing, charging and customer relationship management ("CRM"), mainly serving the telecommunications market but also other sectors such as utilities and financial services. The Company currently has over 90 customer installations across over 40 countries. Headquartered in London, Cerillion also has operations in Pune, India, where its Global Solutions Centre is located, Miami and Sydney.

About Scarlet

www.scarlet.be

Scarlet is a telecom services provider active in Belgium, providing both Fixed (telephony, Internet & digital television) & Mobile telephony services to the residential market. Thanks to flexible organisation and a 'no frills' product portfolio, Scarlet's mission is to deliver essential telecom services at the lowest prices.