Ocado Group plc operates as a technology and logistics provider specializing in online grocery and non-grocery distribution. The company develops the Ocado Smart Platform (OSP), an advanced end-to-end e-commerce and fulfillment solution, which it licenses to grocery retailers globally. Ocado also operates Ocado Retail, a joint venture with Marks & Spencer, focusing on online grocery retail in the UK. Additionally, Ocado Intelligent Automation (OIA) offers automation solutions to various sectors outside grocery, enhancing operational efficiency through robotics and AI. The company serves customers primarily in the UK and has partnerships with international retailers in markets such as the US and Canada.