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15 October 2025 

  ActiveOps plc

("ActiveOps", the "Company" or the "Group")

H1 2026 Trading Update and Notice of Results

Strong organic growth and continued customer expansion

ActiveOps plc (AIM: AOM), a leading provider of Decision Intelligence software for service operations, today provides an update on trading for the six months ended 30 September 2025 ("H1 2026").

The Board is pleased to report that the Company has delivered double digit revenue growth, continued customer expansion momentum, and profit growth in H1 2026 and anticipates full year revenues will now be comfortably ahead of consensus expectations*.

H1 2026 Financial highlights

The Group expects to report overall revenue growth of approximately 45%, or 50% on a constant currency basis ("CC"), to approximately £20.8m (H1 2025: £14.3m). Within this, the Group saw a notable uplift in the rate of organic revenue growth of approximately 34% CC, to £18.7m, reflecting strong expansion activity across existing enterprise customers and the successful onboarding of new customers across all regions.

Group SaaS revenues grew by 33%, or 38% CC, to approximately £17.3m. Of this, organic SaaS revenues grew by 22% CC, to approximately £15.3m (H1 2025: £13.0m).

ARR increased by 55%, or 58% CC, to approximately £40.6m (H1 2025: £26.2m). Excluding the acquisition of Enlighten (announced on 30 June 2025) the organic ARR growth is expected to be 27% CC, and NRR increased to 116% CC (H1 2025: 108%).

With this solid revenue performance, the Group expects to deliver double digit adjusted EBITDA growth and an increase in profit before tax for H1 2026.

Integration of Enlighten into the Group is progressing to plan and, as set out previously, the Board expects to deliver significant cost synergies, over time, as the operations of the businesses are merged. In FY 2026 the Company is therefore incurring certain integration and reorganisation costs which means that the Board anticipates reported PBT for FY 2026 will remain in line with current consensus expectations* with the benefits of operating cost efficiencies impacting from FY 2027 onwards.

ActiveOps remains well capitalised and cash generative, with cash at the period end of £13.3m (H1 2025: £13.4m), after £5.5m utilised in the period to fund the acquisition of Enlighten. The Group has no debt (H1 2025: no debt).

H1 2026 Operational Highlights

The Group's sales momentum continued through the first half of FY 2026, with new customer wins, expansion sales and ongoing product innovation. Expansion activity remained a central driver of growth, with major contracts secured across EMEIA, APAC and North America. These included significant upsells and cross-sells of ControliQ, CaseworkiQ and WorkiQ, reflecting demand from existing enterprise customers and the scalability of the Group's platform across multiple geographies.

The Group was also pleased to announce, on 1 September 2025, the reversal, in full, of the previously announced proposed partial termination by a ControliQ customer in EMEIA, following a series of temporary contract extensions. This outcome reflects the continued relevance of the platform to large-scale customers and the strength of ActiveOps' long-term relationships.

On 30 June 2025, ActiveOps announced the acquisition of Enlighten, a workforce optimisation software and services provider with a strong footprint in North America and Asia Pacific. The acquisition significantly expands the Group's regional presence and customer base, enhances the product roadmap and broadens the Group's capability to support major enterprise clients.

As set out above, Enlighten's integration into the Group is progressing to plan, with synergies being realised both in operational costs and opportunities for cross selling.

Notice of Results

The Company intends to announce its results for the six months ended 30 September 2025 on 27 November 2025.

ActiveOps Executive Chair, Richard Jeffery, commented:

"This has been an excellent first half for ActiveOps, marked by continued organic revenue and ARR growth, strong cash performance and further success in expanding our footprint with existing enterprise customers across all regions. We are particularly encouraged by the growing momentum in cross selling our product suite and the confidence this reflects in the scalability and value of our platform. The level of cash on hand being maintained YoY, after the acquisition of Enlighten and other strategic investments, speaks to the cash generative qualities of the business.

"The acquisition of Enlighten represents a strengthening of our position in North America and APAC, as well as accelerating our software roadmap and expanding our customer base. We're excited about the opportunity this brings to deepen our capabilities in organisational transformation and deliver further value to our customers.

"With solid trading across our core regions and the integration of Enlighten progressing well, we enter the second half with confidence in our strategy, and the sustained business momentum evidenced over successive periods."

Notes:
* In so far as the Board is aware, as at 14 October 2025, consensus expectations for the full year to 31 March 2026 were for revenues of £40.3m and reported PBT of £1.7m.

The person responsible for arranging release of this announcement on behalf of ActiveOps plc is Emma Salthouse, Chief Financial Officer.

For more information, please contact:

About ActiveOps

ActiveOps is a Software as a Service business, dedicated to helping organisations create more value from their service operations. ActiveOps' Decision Intelligence software solutions are specifically designed to support leaders with the vast number of decisions they make daily in the running their operations. Our customers make better decisions and consume less time and effort making them. The outcomes are significantly improved turnaround times and double-digit improvements in productivity with backlogs of work materially reduced. Customers also leverage the capacity created to invest in transformation and development, and more efficiently utilise resources.

The Company's AI-powered SaaS solutions are underpinned by over 15 years of operational data and its AOM methodology which is proven to enhance cross departmental decision-making.

The Company has approximately 280 employees, serving a global base of enterprise customers from offices in the UK, Ireland, USA, Canada, Australia, India, and South Africa. The Group's customers are predominantly in the banking, insurance, healthcare administration and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and Xchanging.

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