Customer Renewal

14 October 2021

essensys plc

("essensys" or the "Group")

Customer Renewal

Major renewal and expansion with largest customer, Industrious

Framework to support Industrious' global expansion plans

essensys plc, the leading global provider of mission-critical software and technology to the flexible workspace industry, has renewed its strategic partnership with Industrious, the Group's largest and fastest growing customer.

The new global framework agreement consolidates all existing business between essensys and Industrious and establishes the framework for essensys to support Industrious's global expansion plans.

essensys currently serves 111 Industrious locations, comprising in excess of 3 million sq ft predominantly in the USA.  The Group has recently supported Industrious's establishment in the UK.

Mark Furness, CEO of essensys, said:

"We are delighted to renew and expand our existing partnership with Industrious.  Industrious is an example of our strategy to grow with our leading customers, by supporting their expansion plans.  Industrious was one of our early partners when we established our US operation and we have worked together for over four years. This contract renewal reaffirms our joint commitment to provide great customer experiences using our technology.  Our recent fundraising to expand the business globally will allow us to continue to support Industrious as they expand their operations both in North America and internationally."

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About essensys plc

essensys is the leading global provider of mission-critical SaaS platforms and on-demand cloud services to the high growth flexible workspace industry. essensys' software is specifically designed and developed to help solve the complex operational challenges faced by multi-site flexible workspace operators as they grow and scale their operations. The Group's technology allows operators to deliver a range of differentiated, flexible and customer-specific services to a broad base of tenants across multiple locations and helps operators to manage the cost, operational and technological challenges they typically encounter.

essensys' Flex Services Platform, addresses these complex operational challenges, and reduces costs by simplifying the day-to-day management of flexible workspaces and the provision of on-demand IT, technology and infrastructure services to tenants. essensys' platforms automate key tasks and processes and help flexible workspace providers deliver highly efficient, customer-centric workspace solutions and member experiences with enterprise class services.