10 June 2022 

NETCALL PLC

("Netcall", the "Company", or the "Group")

$19m Contract Win

International financial services customer selects Liberty platform for global application roll-out

Netcall plc (AIM: NET), the leading provider of intelligent automation and customer engagement software, is delighted to announce that it has signed a significant multi-year contract for the Liberty platform with a S&P 500 international financial services firm with operations spanning 120 countries.

The revenue for the initial three-year cloud subscription period is $19m and is expected to generate similar margins to Netcall's overall group margin, thereby providing a significant contribution to the Group's revenue and profit. As a result, the Board now expects adjusted EBITDA for FY23 to be significantly ahead of its previous expectations.

The customer has selected Liberty Create, Netcall's low-code offering, and Liberty RPA to build and deploy powerful business applications across its global operations, with a view to delivering better outcomes for customers and other stakeholders. The contract win follows a global framework agreement announced on 9 August 2021 and the initial applications going live in North America and Europe.

Henrik Bang, Chief Executive, said: "This landmark contract demonstrates the quality of the Liberty platform and its ability to support the world's largest companies in their digital transformation efforts.  Having successfully deployed initial applications in North America and Europe, the customer will now use Liberty low-code and RPA across its global operations. As well as providing a significant increase in revenue and profits to the Group, the contract further strengthens Netcall's presence in the financial services industry, marking another step forward in the evolution of the Company."

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About Netcall:

Netcall's Liberty software platform with Intelligent Automation and Customer Engagement solutions helps organisations digitally transform their businesses faster and more efficiently, empowering them to create a leaner, more customer-centric organisation. 

Netcall's customers span enterprise, healthcare and government sectors. These include two-thirds of the NHS Acute Health Trusts and leading corporates including Legal and General, Lloyds Banking Group, Aon and Nationwide Building Society.

For further information, please go to www.netcall.com.

Prior to publication the information communicated in this announcement was deemed by the Company to constitute inside information for the purposes of article 7 of the Market Abuse Regulations (EU) No 596/2014 as amended by regulation 11 of the Market Abuse (Amendment) (EU Exit) Regulations No 2019/310 ('MAR'). With the publication of this announcement, this information is now considered to be in the public domain.