13 December 2022

NETCALL PLC

("Netcall", the "Company" or the "Group")

Exercise of Options, Director/PDMR Dealing and Total Voting Rights

Netcall plc (AIM: NET), a leading customer engagement software provider, announces that it has issued and allotted 2,644,406 new ordinary shares of 5 pence each ("Ordinary Shares") following the exercise of share options by Henrik Bang, Chief Executive Officer, James Ormondroyd, Group Finance Director and certain employees of the Company, of 1,386,151, 811,888 and 466,367 options over Ordinary Shares respectively.

Mr Bang has sold 1,000,000 Ordinary Shares and Mr Ormondroyd has sold 487,133 Ordinary Shares, each at a price of 86 pence per Ordinary Share, and will retain the balance of the Ordinary Shares, in part to fund the relevant tax and the exercise price.

Following the exercise of options and sale of Ordinary Shares, Mr. Bang's shareholding has increased to 6,577,271 Ordinary Shares of 5 pence each, representing 4.16 per cent. of the issued share capital of the Company (following issue of the 2,644,406 new Ordinary Shares) and Mr. Ormondroyd's shareholding has increased to 2,721,705 Ordinary Shares of 5 pence each, representing 1.72 per cent. of the issued share capital of the Company (following issue of the 2,644,406 new Ordinary Shares).

Application has been made to the London Stock Exchange for the 2,644,406 new Ordinary Shares to be admitted to trading on AIM ("Admission") and it is expected that Admission will become effective and trading will commence at 8.00 a.m. on 19 December 2022.

The Company advises that, following Admission, the Company's issued share capital will be 159,870,669 Ordinary Shares which includes 1,869,181 Ordinary Shares which are held in treasury. As such the Company's total number of Ordinary Shares with voting rights is 158,001,488.

The above figure of 158,001,488 may be used by shareholders as the denominator for the calculations by which they will determine if they are required to notify their interest in, or a change to their interest in, the Company under the FCA's Disclosure and Transparency Rules.

For further enquiries, please contact:

About Netcall

Netcall's Liberty software platform with Intelligent Automation and Customer Engagement solutions helps organisations digitally transform their businesses faster and more efficiently, empowering them to create a leaner, more customer-centric organisation.

Netcall's customers span enterprise, healthcare and government sectors. These include two-thirds of the NHS Acute Health Trusts and leading corporates including Legal and General, Lloyds Banking Group, Aon and Nationwide Building Society.

For further information, please go to www.netcall.com.

Prior to publication the information communicated in this announcement was deemed by the Company to constitute inside information for the purposes of article 7 of the Market Abuse Regulations (EU) No 596/2014 as amended by regulation 11 of the Market Abuse (Amendment) (EU Exit) Regulations No 2019/310 ('MAR'). With the publication of this announcement, this information is now considered to be in the public domain.