24 January 2024

NETCALL PLC

("Netcall", the "Company" or the "Group")

Exercise of Options, PDMR Dealing and Total Voting Rights

Netcall plc (AIM: NET), a leading customer engagement software provider, announces that it has issued and allotted 2,008,556 new ordinary shares of 5 pence each ("Ordinary Shares") following the exercise of share options by Henrik Bang, Chairman and James Ormondroyd, Chief Executive Officer of the Company, respectively of 1,266,657 and 741,899 Ordinary Shares.

In order to satisfy investor demand and to meet tax liabilities due, Mr Bang has sold 634,000 Ordinary Shares and Mr Ormondroyd has sold 371,000 Ordinary Shares, each at a price of 92.5 pence per Ordinary Share. In addition, Michael Jackson (Non-Executive Director) has sold 300,000 Ordinary Shares at a price of 92.5 pence per Ordinary Share.

Following the exercise of options, the issue of the 2,008,556 new Ordinary Shares and sale of 1,305,000 Ordinary Shares, the relevant director's shareholding is as follows:

· Mr Jackson's shareholding has decreased from 2,046,450 to 1,746,450 Ordinary Shares of 5 pence each, representing 1.07 per cent. of the issued share capital of the Company;

·  Mr. Bang's shareholding has increased from 5,708,120 to 6,340,777 Ordinary Shares of 5 pence each, representing 3.88 per cent. of the issued share capital of the Company; and

·  Mr. Ormondroyd's shareholding has increased from 2,721,705 to 3,092,604 Ordinary Shares of 5 pence each, representing 1.89 per cent. of the issued share capital of the Company;

Application has been made to the London Stock Exchange for the 2,008,556 new Ordinary Shares to be admitted to trading on AIM ("Admission") and it is expected that Admission will become effective and trading will commence at 8.00 a.m. on 30 January 2024.

The Company advises that, following Admission, the Company's issued share capital will be 165,140,809 Ordinary Shares which includes 1,869,181 Ordinary Shares which are held in treasury. As such the Company's total number of Ordinary Shares with voting rights is 163,271,628.

The above figure of 163,271,628 may be used by shareholders as the denominator for the calculations by which they will determine if they are required to notify their interest in, or a change to their interest in, the Company under the FCA's Disclosure and Transparency Rules.

For further enquiries, please contact:

 About Netcall

Netcall's Liberty software platform with Intelligent Automation and Customer Engagement solutions helps organisations digitally transform their businesses faster and more efficiently, empowering them to create a leaner, more customer-centric organisation.

Netcall's customers span enterprise, healthcare and government sectors. These include two-thirds of the NHS Acute Health Trusts and leading corporates including Legal and General, Lloyds Banking Group, Aon and Santander.

For further information, please go to www.netcall.com.

Prior to publication the information communicated in this announcement was deemed by the Company to constitute inside information for the purposes of article 7 of the Market Abuse Regulations (EU) No 596/2014 as amended by regulation 11 of the Market Abuse (Amendment) (EU Exit) Regulations No 2019/310 ('MAR'). With the publication of this announcement, this information is now considered to be in the public domain.