16 September 2024

NETCALL PLC

("Netcall", the "Company" or the "Group")

Appointment of Non-Executive Director

Netcall plc (AIM: NET), a leading provider of intelligent automation and customer engagement software, is pleased to announce the appointment of James Platt to the Board as an Independent Non-Executive Director, effective 24 October 2024. 

James is a co-founder of Trimstone Partners, a boutique consultancy focused on the insurance, wealth and professional services sectors. He brings extensive experience of operational transformation and technology innovation, especially within the financial and professional services sector. Previously, James served as Group Chief Operating Officer of Aon PLC, where he helped create, then led, Aon Business Services, integrating Aon's fragmented operations and technology functions into a centrally managed service organisation. This provided a foundation for the firm's growth and drove significant cost efficiencies. As CEO of Aon's global digital business, he transformed the approach to the small client segment and drove the acquisition and scaling of CoverWallet, an SMB Insuretech business. Earlier in his career, he led data and analytics and was CEO of Aon's insurer consulting business. He also served on Aon's global executive committee and co-chaired the firm's risk committee.

Before joining Aon, James was a Partner and Managing Director in the Boston Consulting Group (BCG), where he established BCG's technology and insurance practices in the UK, focusing on large-scale business and technology transformation.  He also founded and led BCG's data and analytics practice, collaborating with global clients to develop and execute data strategies.

Henrik Bang, Non-Executive Chair, commented: "We are delighted to be welcoming James to the Board as an Independent Non-Executive Director. His considerable experience in delivering large-scale digital transformation initiatives, both in an executive and consultant capacity, coupled with his deep knowledge of the financial services industry, will be a valuable asset to the Group. The Board looks forward to working with James and leveraging his knowledge and experience to support the Company through the next stages of growth."

The following information is disclosed pursuant to Schedule Two paragraph (g) of the AIM Rules for Companies.

James Derrick Platt, aged 53 years, holds or has held the following directorships or partnerships during the five years preceding the date of this announcement:

The Company confirms that there is no further information to be disclosed pursuant to Rule 17 or Schedule Two paragraph (g) of the AIM Rules for Companies.

For further enquiries, please contact:

About Netcall

Netcall's Liberty software platform with Intelligent Automation and Customer Engagement solutions helps organisations digitally transform their businesses faster and more efficiently, empowering them to create a leaner, more customer-centric organisation.

Netcall's customers span enterprise, healthcare and government sectors. These include two-thirds of the NHS Acute Health Trusts and leading corporates including Legal and General, Lloyds Banking Group, Aon and Santander.

For further information, please go to www.netcall.com.