RNS Reach

7 January 2026 

NETCALL PLC

("Netcall", the "Company", or the "Group")

£3.0m Liberty Cloud Contract Win

Strengthens partnership with S&P 500 customer for global case management application

Netcall plc (AIM: NET), an enterprise software company that unites automation and customer engagement in one AI-powered platform, today announces a new £3.0m multi-year Liberty cloud contract with an S&P 500 global financial services firm (the "Customer").  

The expanded partnership builds on the Customer's initial adoption of Netcall's Liberty platform in H2 FY25, lifting the Customer's annual subscription to £1.0m and embedding Liberty deeper into its core operations.

Delivered on Liberty Create with embedded AI, the application will automate case workflows from intake to resolution, integrate with core systems, and standardise processes. This will reduce manual effort, strengthen oversight, and provide actionable analytics to improve consistency and efficiency across the organisation.

This multi-year contract demonstrates the Group's land-and-expand strategy with blue-chip enterprises, adds visibility to future recurring revenues, and strengthens Netcall's position in a key vertical market.

James Ormondroyd, CEO of Netcall plc commented:

"This contract reflects the strength of our land-and-expand strategy and Liberty's ability to scale across critical business processes. By extending into core case management, our customer is accelerating automation and standardisation across global operations. Their confidence in our platform underlines Liberty's proven ability to deliver rapid operational improvements for customers worldwide."

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About Netcall:

Netcall (AIM: NET) is a UK-based enterprise software company that unites automation and customer engagement in one AI-powered platform. Its Liberty platform makes work easier by digitising processes and simplifying customer interactions in a single, easy-to-use solution that reduces complexity. Today, around 700 organisations across healthcare, government and financial services depend on Netcall for business‑critical workflows, including two‑thirds of NHS Acute Health Trusts, one half of UK local authorities and major enterprises such as Legal & General, Baloise and Santander. For further information, please go to www.netcall.com.  

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