22 January 2026 

NETCALL PLC

("Netcall", the "Company", or the "Group")

Trading Update and Notice of Results

New £50m ACV milestone underpinned by strong Cloud demand and increasing AI adoption across key sectors

Netcall plc (AIM: NET), an enterprise software company that unites automation and customer engagement in one AI-powered platform, provides the following update on trading for the six months ended 31 December 2025 ("H1 FY26").

The Board expects to report another period of strong double-digit growth, with results for H1 FY26 in line with management expectations.

Revenue is expected to increase by 15% to £26.5m (H1 FY25: £23.0m), driven by continued organic growth of 11% and initial contributions from Jadu, acquired in December 2025. Adjusted EBITDA⁽¹⁾ is anticipated to grow by 12% to £6.4m (H1 FY25: £5.7m), reflecting the ongoing shift in revenue mix to Cloud and the benefits of completing the Group's Cloud investment programme in the prior period. Group cash at 31 December 2025 was £14.8m (30 June 2025: £27.2m) after acquisition-related payments of £12.7m in H1 FY26 (net of cash acquired). The Group remains debt-free.

Cloud services continue to drive significant organic growth, reflecting broad-based demand for end-to-end automation and AI. Commercial momentum includes strong uptake of Liberty modules from new and existing customers across all key markets, with an increase in both new customer bookings and average deal size. Customers are also increasingly adding Liberty AI products as part of new subscriptions and expansions.  As a result, revenue visibility strengthened further during the period with Cloud Annual Contract Value⁽²⁾ (ACV) increasing 42% to £42.6m (underlying organic growth of 25%). This takes total ACV to a new milestone of £50.5m.

The integration of Jadu is progressing well. The acquisition broadens Netcall's presence in local government, adds an established US partner network and strengthens the Liberty platform with digital experience and AI capabilities. It is aligned with the Group's strategy of acquiring businesses that fast-track Liberty's roadmap, expand its customer base and create cross-sell opportunities that can increase ACV per account and support recurring revenue quality.

Notice of Results

Netcall expects to announce interim results for the six-month period ended 31 December 2025 on 4 March 2026.

James Ormondroyd, CEO of Netcall plc, commented:

"We have made a good start to FY26. Cloud growth remains strong across our customer sectors as organisations prioritise productivity gains from automation and AI. Adoption of Liberty's Cloud and AI capabilities continues to build, reflecting returns on prior investment and more customers expanding their use of the platform.

"With continued innovation across the Liberty platform, including embedding agentic AI into workflows, and the integration of selective acquisitions that enhance the platform, we enter the second half with positive momentum, a scalable platform with a growing recurring revenue base and an expanding opportunity ahead. The Board remains confident of continued progress in FY26."

⁽¹⁾ Profit before interest, tax, depreciation and amortisation adjusted to exclude the effects of share-based payments, acquisition, impairment, profit or loss on disposals, contingent consideration and non-recurring transaction costs.

⁽²⁾ ACV, as of a given date, is the total of the value of each cloud and support contract divided by the total number of years of the contract plus the annualised value of recurring Intelligent Document Processing ("IDP") revenue.

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About Netcall:

Netcall (AIM: NET) is a UK-based enterprise software company that unites automation and customer engagement in one AI-powered platform. Its Liberty platform makes work easier by digitising processes and simplifying customer interactions in a single, easy-to-use solution that reduces complexity. Today, around 700 organisations across healthcare, government and financial services depend on Netcall for business‑critical workflows, including two‑thirds of NHS Acute Health Trusts, one half of UK local authorities and major enterprises such as Legal & General, Baloise and Santander. For further information, please go to www.netcall.com.