2 July 2026

PCI-PAL PLC

("PCI Pal", "the Group", or the "Company")

HMRC contract resecured on new eight-year term

PCI-PAL PLC (AIM: PCIP), the global cloud provider of secure payment solutions for business communications, is pleased to announce that it has successfully retained its business with HM Revenue & Customs ("HMRC") following a competitive re-tender process.

The contract has been secured through one of PCI Pal's reseller partners as part of a wider communications services procurement undertaken by HMRC. The new agreement is for an initial eight-year term and is expected to generate revenues broadly in line with the Group's existing contract with HMRC.

The retention of this long-standing enterprise customer further strengthens PCI Pal's position as the trusted secure payments provider to the majority of the business communications market globally; and a leading provider to the sizeable UK public sector.  The contract additionally supports long term recurring revenue visibility, underpinning the Board's continued confidence in the Group's growth trajectory.

Commenting, James Barham, Chief Executive Officer of PCI Pal, said:

"As a UK-headquartered technology company, we are extremely proud to have successfully retained our business with HMRC following a competitive procurement process.  HMRC is one of the UK's largest customer service organisations, and this eight-year commitment is a resounding endorsement of our platform and our partner model.

"Since the beginning of FY25, we have successfully re-secured our three largest customers on new multi-year agreements. We believe this reflects the strength of our value proposition, the reliability and scalability of our global cloud platform, and our ability to support secure payment interactions for organisations of all sizes across both public and private sectors, regardless of whether those interactions are handled by human agents or AI-powered automation."

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About PCI Pal:

PCI Pal is a leading provider of secure, cloud-based payment and data protection solutions that enable organisations to take frictionless, compliant payments seamlessly integrated to any business communications environment including voice, chat, messaging, social media, and email.  PCI Pal's platform supports all forms of customer engagement, whether human-to-human or AI-driven conversations.

PCI Pal has an extensive partner eco-system with its products resold by many of the world's leading Communications, CCaaS, and UCaaS vendors.  Its platform integrates with a broad range of digital payment methods and connects to the majority of leading payment service providers globally.

For more information visit www.pcipal.com or follow the team on LinkedIn: https://www.linkedin.com/company/pci-pal/