Retail Trust Partnership Launches

08 November 2021

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Personal Group Holdings Plc

("the Company" or "Group")

Retail Trust Partnership Launches

Retail Trust to roll out Personal Group's proprietary technology platform to over 600,000 active members

Personal Group Holdings Plc (AIM: PGH), the digitally-enabled employee benefits and services provider, is pleased to announce the launch of its partnership with The Retail Trust.

As announced in the Interim Results statement on 21 September 2021, the Group has signed a one-year contract to provide its Hapi technology platform to the Retail Trust, the charity dedicated to supporting people working in and retired from the retail industry.

The partnership will see members of the Retail Trust provided with a new mobile app that they can use with no obligation which gives access to the charity's benefits and services - as well as discounts offered by Personal Group - much more quickly and easily than before.

The initial roll out of the Hapi platform will be to the Retail Trust's c.600,000 active member base, before moving on to target the 3 million retail workers linked to businesses signed up with the charity.

This provides Personal Group with the opportunity to substantially increase Hapi's active user base as well as providing valuable introductions to multiple major retailers. This will not only increase the Group's ability to monetise the Hapi platform, it also provides a substantial pipeline for potential cross-selling of the Group's other offerings to retail industry workers. This is an as-yet relatively untapped vertical for Personal Group.

In addition, Personal Group will benefit from taking a small percentage of the figure spent on discounted products through the platform. Access to the platform will be provided at no cost to the Retail Trust.

Deborah Frost, Chief Executive of Personal Group, commented:

"We are delighted to be collaborating with the Retail Trust to bring their existing benefits, coupled with our discounts, to their members via the Hapi platform. This agreement marks a step change for the Hapi platform, substantially increasing its active user base and providing us with a clear foot in the door with several of the UK's largest retailers.

We are proud to be supporting retail workers by allowing them to access essential employee benefits and wellbeing support more easily, via the phones in their pockets."

Chris Brook Carter, Chief Executive of the Retail Trust, added:

"The millions of people working in British retail have been heavily impacted financially, emotionally and physically during the entire course of the pandemic and as a charity, we are always looking for new ways to enhance our wellbeing offer and continue building hope, health and happiness across the sector.

Our partnership with Personal Group is one way of doing this, as it will provide thousands of employees with valuable new tools and resources for both at work and home."

For more information please contact:

Notes to Editors

Personal Group Holdings Plc (AIM: PGH) is a digitally-enabled employee benefits and services provider. The Group enables employers across the UK to improve employee engagement and support their people's physical, mental, social and financial wellbeing. Its vision is to create a brighter future for the UK workforce.

Personal Group provides health insurance services and a broad range of employee benefits, engagement and wellbeing products. Many of these services are delivered through its proprietary app, Hapi.

The Group's growth strategy is centred around widening the footprint of the business into the SME, talent-led & Public Sectors, thereby expanding the addressable customer base. In addition, it aims to grow in its existing industrial heartlands, to re-invigorate growth in insurance policyholders and to drive the use of its SaaS offerings.

Clients include: Arsenal FC, Barchester Healthcare, DHL Supply Chain Limited, Merseyrail, Randstad, Royal Mail Group, the Sandwell & Birmingham NHS trust and Stagecoach Group plc. c.40% of clients are served by two or more group companies.

For further information, please see www.personalgroup.com