25 January 2023

Totally plc

("Totally", the "Company" or the "Group")

Further update on provision of urgent treatment centre contracts in North West London

Further to the announcement made by the Company on 24 January 2023, Totally plc (AIM: TLY), a leading provider of frontline healthcare services, corporate fitness and wellbeing services across the UK and Ireland, provides the following update to investors.

For legal reasons, Greenbrook Healthcare Limited ("Greenbrook"), the Group's wholly-owned subsidiary and part of Totally's Urgent Care Division, has today terminated its contracts for the provision of urgent treatment centres ("UTCs") at Northwick Park Hospital, Central Middlesex Hospital, Ealing Hospital and Hillingdon Hospital (the "Contracts"). The Contracts were due to expire on 31 January 2023.

In line with contractual terms, Greenbrook will continue to provide services at the UTCs in a safe, professional manner, until there is an orderly handover to a temporary provider.  The safety of patients and wellbeing of staff, alongside business reputation, remain the Group's priority.

The services were inspected by the CQC in August 2022 and rated as GOOD overall. Greenbrook has previously submitted a tender to deliver services at the four UTCs from 31 January 2023 onwards and continues to await the result of that procurement process.  The Company is committed to this ongoing process and any future procurement process.

The Company remains committed to the provision of the best care possible to patients.  Focus continues on ensuring patient services are not disrupted and that no patient is put at risk.  The Group continues to work with legal advisers on this matter.

Further updates will continue to be provided at the appropriate time.

For further information, please contact:

Notes to editors

Totally is a leading provider of healthcare and wellbeing services across the UK and Ireland, working in partnership with the NHS, other healthcare providers and corporate customers to help address the challenges of increased demand for healthcare services.

The Company is committed to pursuing a progressive buy-and-build consolidation strategy within the fragmented healthcare market and looks to capitalise on the attractive opportunities that its disruptive service model offers to generate value to shareholders.

Totally helps healthcare commissioners and hospitals ensure patients can access the most appropriate care quickly and efficiently by delivering quality urgent care services, such as NHS 111 and urgent treatment centres and elective care services, such as community dermatology clinics and first contact practitioner. Totally also delivers additional clinical capacity through insourcing and outsourcing arrangements to trusts and hospitals tackling growing waiting lists. Our corporate customer services also play a role in reducing reliance on healthcare by promoting healthy lifestyles and physical and mental health.

Totally Urgent Care

Totally Urgent Care is made up of Vocare and Greenbrook Healthcare. Both businesses have a strong heritage. Vocare was established in 1996 as Northern Doctors Urgent Care to provide urgent care services in the North of England and continues to deliver urgent treatment centres and GP Out of Hours services across the North of England as well as national support for NHS 111. Greenbrook was established in 2006 and cares for NHS patients across London and the home-counties through the delivery of urgent treatment centres.

Totally Planned Care

Totally Planned Care is made up of About Health and Premier Physical Healthcare. The businesses are focused on giving patients access to the right care quickly, reducing pressure on other NHS services and, ultimately, reducing waiting lists. About Health has been delivering community-based specialist care with a focus on delivering prompt assessment and treatment across the country since 2008. Premier Physical Healthcare, established in 2007, provides high quality physiotherapy and podiatry to NHS patients, often within a community GP practice, and to the prison service.

Pioneer Healthcare

Pioneer Healthcare was established in 2007 and has grown under the direction of three senior NHS consultants. Pioneer delivers a wide range of acute services to NHS patients, in partnership with independent healthcare sector private hospitals across England, to help the NHS reduce waiting lists whilst maintaining patient care and quality. Pioneer can offer services through insourcing and outsourcing agreements and through its Any Qualified Provider status. Totally Healthcare, Totally's insourcing business, which was launched in 2019 and previously made up Totally's insourcing division, was incorporated into Pioneer in 2022 following its acquisition.

Energy Fitness Professionals ("EFP")

EFP is a corporate fitness provider established in 1990 to address a gap in the market for workplace fitness, which has grown to offer a range of services covering workplace wellbeing. EFP manages 58 gyms on behalf of its corporate customers, with more than 11,500 members.

More information can be found at:

www.totallyplc.com