| Revenue |
| Total Income / Revenue | £34.6B | £34.7B | £32.4B | £41.3B | £39.5B | -0.3% | |
| Cost of Sales | £24.2B | £24.5B | £23.4B | £32.9B | £31.3B | -1.1% | |
| Gross Profit | £10.4B | £10.2B | £9.0B | £8.4B | £8.2B | +1.4% | |
| Expenses |
| Staff Costs | £7.6B | £7.4B | £6.5B | £6.0B | £5.9B | +2.9% | |
| Operating Expenses | £843.0M | £921.0M | £651.0M | £656.0M | £745.0M | -8.5% | |
| Depreciation & Amortisation | £736.0M | £688.0M | £615.0M | £604.0M | £638.0M | +7.0% | |
| Profit |
| Operating Profit | £1.2B | £1.2B | £1.2B | £1.0B | £854.0M | -5.9% | |
| Finance Income | £25.0M | £24.0M | £8.0M | £14.0M | £12.0M | +4.2% | |
| Finance Costs | £195.0M | £247.0M | £121.0M | £118.0M | £117.0M | -21.1% | |
| Profit Before Tax | £1.0B | £1.0B | £1.1B | £942.0M | £749.0M | -1.9% | |
| Tax Expense | £227.0M | £221.0M | £235.0M | £179.0M | £159.0M | +2.7% | |
| Profit After Tax | £775.0M | £800.0M | £848.0M | £763.0M | £590.0M | -3.1% | |
| Attributable to Shareholders | £775.0M | £800.0M | £848.0M | £763.0M | £590.0M | -3.1% | |
| Total Comprehensive Income | £926.0M | £1.1B | £922.0M | £580.0M | £857.0M | -15.0% | |
| Basic EPS | £7 | £7 | £8 | £7 | £5 | -3.7% | |
| Diluted EPS | £7 | £7 | £8 | £7 | £5 | -3.8% | |
