| Revenue |
| Total Income / Revenue | £3.7B | £4.1B | £3.5B | £3.2B | £3.2B | -10.8% | |
| Interest Income | — | — | £121.0M | £99.0M | £217.0M | — | |
| Other Operating Income | £683.0M | £568.0M | £416.0M | £444.0M | £385.0M | +20.2% | |
| Expenses |
| Staff Costs | £1.1B | £1.0B | £900.0M | £870.0M | £893.0M | +2.6% | |
| Operating Expenses | £482.0M | £532.0M | £551.0M | £350.0M | £411.0M | -9.4% | |
| Depreciation & Amortisation | £91.0M | £95.0M | £83.0M | £85.0M | £108.0M | -4.2% | |
| Profit |
| Operating Profit | £1.5B | £1.6B | £1.0B | £1.3B | £1.2B | -4.9% | |
| Finance Income | £42.0M | £26.0M | £6.0M | £1.0M | £56.0M | +61.5% | |
| Finance Costs | £1.2B | £1.1B | £588.0M | £572.0M | £805.0M | +6.4% | |
| Profit Before Tax | £358.0M | £468.0M | £421.0M | £742.0M | £411.0M | -23.5% | |
| Tax Expense | £80.0M | £105.0M | £95.0M | £169.0M | £102.0M | -23.8% | |
| Profit After Tax | £277.0M | £363.0M | £326.0M | £573.0M | £309.0M | -23.7% | |
| Attributable to Shareholders | £277.0M | £363.0M | £326.0M | £573.0M | £309.0M | -23.7% | |
| Minority Interests | £0 | £0 | £0 | £0 | £0 | — | |
| Total Comprehensive Income | £511.0M | £569.0M | £561.0M | £371.0M | £479.0M | -10.2% | |
| Basic EPS | £1 | £1 | £1 | £1 | £1 | -20.2% | |
| Diluted EPS | £1 | £1 | £1 | £1 | £1 | -20.2% | |
