| Revenue |
| Total Income / Revenue | £2.0B | £3.3B | £2.9B | £3.4B | £2.7B | -39.4% | |
| Other Operating Income | £75.7M | £68.4M | £65.6M | £61.2M | £54.2M | +10.6% | |
| Expenses |
| Staff Costs | £149.1M | £145.3M | £139.0M | £136.2M | £149.8M | +2.6% | |
| Operating Expenses | £106.0M | £108.7M | £97.2M | £100.3M | £107.0M | -2.5% | |
| Depreciation & Amortisation | £9.8M | £9.2M | £9.7M | £10.3M | £9.8M | +6.0% | |
| Profit |
| Operating Profit | £198.2M | £300.9M | £422.4M | £648.3M | £1.6B | -34.1% | |
| Finance Income | £25.4M | £29.8M | £15.4M | £10.7M | £21.3M | -14.6% | |
| Finance Costs | £14.5M | £11.2M | £12.7M | £13.7M | £11.6M | +29.2% | |
| Profit Before Tax | £209.2M | £319.5M | £425.1M | £645.3M | £1.7B | -34.5% | |
| Tax Expense | £32.2M | £74.8M | £86.3M | £140.4M | £129.9M | -56.9% | |
| Profit After Tax | £177.0M | £244.7M | £338.9M | £504.9M | £1.5B | -27.7% | |
| Attributable to Shareholders | £176.9M | £244.6M | £338.8M | £504.9M | £1.5B | -27.7% | |
| Minority Interests | £42K | £44K | £7K | -£4K | -£74K | -4.5% | |
| Total Comprehensive Income | £177.5M | £246.5M | £340.3M | £501.7M | £1.5B | -28.0% | |