Final Results

22 September 2022

Fonix Mobile plc

("Fonix" or the "Company")

Final Results for the year ended 30 June 2022 (the "Year")

Strong momentum with new revenues in the Republic of Ireland

Financial Highlights

Operational Highlights

·     Fonix launched interactive services with a significant media broadcaster in the Republic of Ireland in the final few weeks of the Year. In doing so, Fonix has contracted directly with all major mobile operators in Ireland and has a number of clients planned to go live in FY23

·     Fonix's three business segments of payments, messaging and managed services have each grown profitability by at least 14% in the Year, in line with expectations and the business retains a robust pipeline of prospects going into the next financial year

·     20 new customer contracts signed in the Year, with the active customer count increasing by 10.8% to 123 active customers at the Year end⁵

·     18m unique mobile users made 718m interactions with Fonix's services in the Year⁶

·     Record £35m Total Payment Volume (TPV) processed in a single month

·     Fonix continues to maintain high client retention, with over 99% of income of a repeating nature

·     100% platform uptime in the Year

·     Increased dividend, and new progressive dividend policy going forward

The Board expects to publish its Annual Report for the year ending 30 June 2022 on the company's website on Friday 21 October 2022. The Annual General Meeting is scheduled to take place on Tuesday 22 November 2022.

Outlook

·     Positive start to FY23, with trading in line with the Board's expectations

·     With a strong financial resilience, along with new client wins and new international connectivity, the Board continues to be confident in the business' growth potential and increasing profitability

Notes

¹ Adjusted EBITDA excludes share-based payment charges and AIM admission costs along with depreciation, amortisation, interest and tax from the measure of profit.

² Adjusted PBT is profit after tax excluding share-based payment charges and AIM admission costs.

³ Adjusted EPS is earnings per share excluding share-based payment charges and AIM admission costs.

⁴ Underlying cash is actual cash excluding cash held on behalf of customers.

⁵ Active customers are those generating more than £500 in gross profit in the previous 12-months.

⁶ Unique users are calculated as the number of unique Mobile Station International Subscriber Directory Numbers (MSISDNs) processed through Fonix services.

Rob Weisz, CEO, commented:

"We have continued to make great progress on our strategic goals this year and once again finished the year in a much stronger position than we started. Our team is now stronger than ever, with more senior depth in our engineering team, as well as an expanded sales and marketing function. Our serviceable market is significantly expanded with new direct network connectivity across the whole of Ireland, and established indirect connectivity in a couple of other European territories.

The new financial year has started positively. Whilst a number of our media clients halted campaigns as a result of the sad passing of Her Majesty The Queen, which consequently impacts our revenue, we believe this will just impact the timing of certain broadcast schedules and remain confident that we are trading in line with market expectations over the year and have a strong pipeline of opportunities across our target sectors and markets. We look to the future with confidence."

Enquiries

Fonix Mobile plc                                                                                                          Tel: +44 20 8114 7000

Robert Weisz, CEO

Michael Foulkes, CFO

finnCap Ltd (Nomad and Broker)                                                                           Tel: +44 20 7220 0500

Jonny Franklin-Adams / Seamus Fricker (Corporate Finance)

Alice Lane / Sunila de Silva (ECM)

About Fonix

Founded in 2006, Fonix provides mobile payments and messaging services for clients across media, telecoms, entertainment, enterprise and commerce.

When consumers make payments, they are charged to their mobile phone bill. This service can be used for ticketing, content, cash deposits and donations. Fonix's service works by charging digital payments to the mobile phone bill, either via carrier billing or SMS billing. Fonix also offers messaging solutions.

Based in London, Fonix is a fast growth business used by blue chip clients such as ITV, Bauer Media, BT, Global Media, Comic Relief and Children in Need to name a few.

Chairman's Review

I am pleased to update shareholders on a year of international expansion and double-digit growth in profitability and cash generation. Whilst the economy has shown increasing signs of weakness through the year, Fonix hit record levels of profitability, upgraded management expectations, successfully expanded outside the UK, strengthened its sales and product teams, increased its dividend distributions to shareholders and significantly increased its underlying cash reserves.

The Fonix management team continues to deliver organic growth with profitability and cash generation, achieving growth in both gross profits and adjusted EBITDA of over 16%. Given the strong performance of the business, and the confidence with which we consider the future prospects for Fonix, we have reviewed our dividend policy this year. The board has resolved to propose an increase in the final dividend this year to 4.50p (2021: 3.53p), giving a total dividend of 6.50p for the year, an increase of 24% on 2021.

Going forward, the board proposes a progressive dividend policy, with an expectation that not less than 75% adjusted after tax earnings will be distributed each year.

This year has seen the management team deliver on its commitment to achieve international growth, establishing direct network operator connectivity with all significant mobile carriers in the Republic of Ireland, along with indirect network operator connectivity in Austria and Germany. We are confident international markets will provide a meaningful contribution to growth in the year ahead and it is the management team's belief that Fonix will become the market leader for media and broadcast clients in Ireland within the coming years.

Throughout the year, the business has continued to make good progress on its strategic goals. By continuing to increase its share of the UK market for phone-paid payments to over a third and winning a direct contract with a significant new client in the Republic of Ireland, the company has also continued to deliver on its vision to be the leading provider of mobile payments in all its core markets and geographies.

The business has continued to invest in new product innovations and finished the year with a larger and more senior development team. This year saw Fonix refresh its marketing website in parallel with relaunching its core carrier billing product "FPay" under the new brand "Checkout". Along with Campaign Manager, Checkout will form a core part of Fonix's product development roadmap in the years ahead.

Throughout the period, the business has continued to maintain a strong focus on environmental, social and governance (ESG) excellence, by ensuring our operations remain best-in-class and that our customers' services are of the highest quality. ESG considerations remain at the forefront of all the business' key decision making processes.

Financial results

Gross profit increased to £13.2m (2021: £11.3m). As was the case in the previous financial year, due to the seasonal nature of certain media clients, year-on-year growth in the first half of the year was higher than the second. Gross margin as a share of total payment values (TPV) also improved during the year as the management team executed on their plan to grow more profitable product lines. Adjusted EBITDA increased 16% to £10.3m (2021: £8.8m), reflecting the business' high operating leverage and the management team's continued ability to control operating costs without compromising on top-line growth.

The company closed the year with £7.8m in underlying free cash (2021: £5.0m), giving it more than sufficient cover for the final dividend payment expected in November. Actual cash, which includes money held on behalf of customers, closed the year at £17.0m (2021: £17.3m), marginally down on the prior year due to the timing differences on outpayments from certain mobile network operators, but this had no impact on the business' trading performance or liquidity.

The board recommends that the company pay a final dividend of 4.50p per share in November, bringing the total dividend for the year to 80% of adjusted earnings per share. If approved, the total distribution of dividends for the year ended 30 June 2022 will be £6.50m (2021: £5.23m).

Board update

We were pleased to welcome Carmel Warren, who joined the Board as a non-executive officer in March 2022. Carmel has significant board level experience, which will prove invaluable as we continue to execute our growth strategy. Carmel succeeded Lucinda Sharman-Munday as a member of the Board and chair of the Audit Committee, with Lucinda stepping down from her role at Fonix to focus more on other interests. On behalf of the board, I would like to thank Lucinda for all her efforts.

Finally, I would like to say a thank you to all Fonix's staff, customers, partners, suppliers and shareholders for their continued support throughout the year. I look forward to achieving further successes together in the future.

Conclusion

Fonix enters the new financial year in a strong position and its highly operationally leveraged business model provides it with good resilience against the combined threats of recession, rising interest rates and an energy cost of living crisis. The business remains highly cash generative, with no debt and minimal business risk from customer failure, and will continue to reward shareholders with a move to a progressive dividend policy in FY23. With a growing customer base, including a significant new overseas contract, and with increased dominance in the markets it operates, the Board looks to the future with much confidence.

Edward Spurrier, Non-Executive Chairman

CEO's Statement

I am delighted with the outstanding performance achieved by our team this year, in line with management expectations, which were upgraded earlier in the year. As well as double-digit growth in TPV, gross profits, and adjusted EBITDA, this year saw Fonix successfully deliver new income outside the UK and expand revenues across all our core sectors.

Throughout the year, we've stayed true to our mantra of only working with high quality merchants in our core sectors, a strategy that often means we turn away more prospective business than we win. Through this approach Fonix remains to be the only SMS billing provider in the UK market never to receive a regulatory fine, a reputational achievement that has undoubtedly helped us become the first aggregator in many years to establish new direct connectivity with the mobile carriers in Ireland.

Market opportunity

The Total Payment Value (TPV) of transactions processed by Fonix increased by 11% to £258.6m in the year. The majority of this growth has come from an expansion in existing customer revenues, as well as new greenfield opportunities from businesses in our target sectors previously not utilising the power of mobile payments. We are also continuing to see a gradual and stable expansion in revenues from new emerging sectors, such as e-scooter hiring.

Once again Fonix has seen transaction growth significantly ahead of the rest of the UK market (Phone-paid Services Authority Annual Market Research, 2022), and we are already starting to see similar patterns of unrivalled growth in the Republic of Ireland within a few months of launching services there. This clear demonstration of our ability to nurture and scale clients' accounts in ways unmatched by our competitors is one of the key drivers behind Fonix's high client retention rate. We continue to explore expanding into other geographies where we feel the ecosystem has the right dynamics to adopt our product offering.

The market for frictionless mobile payments remains significant and continues to grow year-on-year despite the expansion in alternative payment options such as ApplePay and GooglePay. It continues to be the case that for the majority of our merchants deploying Fonix's payment solutions is largely shown to reduce checkout abandonment and provide them with incremental revenues rather than cannibalising existing transactions from alternative payment methods.

Delivering against our growth strategy

Fonix continues to take a balanced approach to sustainable growth, looking to achieve a material percentage growth in gross profits and shareholder income year-on-year. There are five clear elements to our growth strategy, and I'm pleased to share that we have continued to deliver against every element in the new financial year:

1.      Grow & deepen existing client relationships

Throughout the year we've continued to innovate on our product suite in partnership with our key reference clients, allowing us to once again scale existing customer revenues with double-digit growth year-on-year. As it can often take years for clients to reach their peak transacting level, we continue to see further growth opportunities across our existing client base in the year ahead, particularly from our newly launched international customers.

2.      Take a disciplined sector focus

We continue to take a disciplined sector focused approach to growth, targeting large enterprise clients and key partnerships across our core markets. All our target sectors have grown strongly in the period, with particularly strong growth from Media, Charity and Digital Services segments, which have grown an average of 23% year-on-year. Media has been our entry sector in expanding services in Ireland, but we also see plenty of opportunity to win deals across all our target sectors in Ireland over time.

Despite Fonix servicing a significant share of the phone-paid services market in our primary territories, there remain a number of large prospective customer contracts in both the UK and Ireland that we will look to win away from our competitors, as well as some significant opportunities to establish new contracts with businesses in our core sectors currently not harnessing the power of mobile payments and interactivity.

In media, there are multiple national broadcasters in both the UK and Ireland that we are targeting as new customers in the years ahead, particularly as our Campaign Manager product continues to advance significantly beyond the capabilities of any other providers in the market and a number of broadcasters seek to diversify revenue away from a purely advertising funded business model.

This year we saw a significant increase in the number of charity campaigns including supporting a number of events in aid of the humanitarian disaster in Ukraine. This followed successful campaigns earlier in the financial year for both The Ruth Strauss Foundation and Bob Willis Foundation.

In gaming, we have started to capitalise on our partnership with Nuvei, the leading payments technology provider for international gaming companies, by launching carrier billing payments with EYAS Gaming. EYAS is our first Fonix client using carrier billing through the Nuvei payments platform, and being live opens up significantly more opportunities for us to work with other Nuvei customers.

Transport and ticketing continues to represent a significant greenfield of opportunities to us. This year, we began to provide carrier billing payments to our first e-scooter customers and whilst still relatively small, there is a clear trajectory of month-on-month growth as the industry expands.

3.      Create sustainable, long-term profitability for shareholders

The company's underlying cash balances have grown strongly throughout the last 2 years since IPO, as the company has continued to deliver on its strategy of achieving sustainable, long-term growth in profitability with limited incremental capital and operational investment. The Board also remains confident of the company's resilience in the face of the pending global recession. As such, we have determined now is the time to reward shareholders for the secure underlying cash position of the business with a move to a progressive dividend policy from FY23.

4.      Be client led with international expansion

Our approach to international expansion continues to be client led, through our network of tier 1 multinational clients. This year saw us deliver on this commitment, by signing our first major contract with an overseas media broadcaster following a referral from their UK counterparts. In addition, references from our UK clients and partners allowed Fonix to establish direct carrier connectivity in Ireland as well as indirect connectivity in a couple of other European markets.

Whilst expansion into international markets is time consuming and at times slow to progress, Fonix has made significant progress throughout the year, particularly in Ireland, where we now expect new media clients to make a meaningful contribution to our growth in FY23. Outside of Ireland, international growth is a long-term investment strategy for the business, and therefore forms a relatively small part of our short term forecasts. Therefore, as mentioned in our interim results, going forward we plan to only discuss new territories once they are generating meaningful revenues.

5.      Widen our technological and operational advantage

Targeting a limited number of sectors with large underlying markets, has enabled Fonix to focus on building new innovative product features which create real tangible value for our clients and significant barriers to entry for any prospective competition.

During the year, the company made enhancements to Campaign Manager to support enhanced user data analytics, international market expansion, refunds and third-party transactions, along with a rebuild and rebranding of Fonix's carrier billing product suite 'FPay' to 'Checkout', allowing merchants to customise branded checkout pages in a matter of minutes.

We saw a slight softening in the market for software developers in the second half of the year, and despite initially losing some junior and mid-level members to inflationary wage pressure in the first half of the year, we have since increased the size of the development team, with a greater weighting to more senior hires.

Campaign Manager continues to be a market leading hybrid CPaaS and payments product, allowing our clients to optimise and increase the monetisation of their audience, to an extent unmatched by our competitors or alternative payment providers. This year saw us add support for new territories, including multi-currency features, as well as market first, consumer refund capabilities.

As well as rebranding our proprietary carrier billing product to 'Checkout', we also rebuilt the underlying codebase in preparation for introducing support for additional alternative payment options in future years.

Fonix has continued to maintain its exemplary reputation in the market for compliance, which was clearly demonstrated by our close work with the Phone-paid Services Authority in implementing the new code of practice in the year. In comparison, this year saw a number of competitors terminating contracts with clients they could no longer support due to the additional regulatory obligations or incurring fines where they could not adhere to the regulatory codes of practice. Our trusted relationship with both regulators and mobile operators in the UK is a model we are already on a path to mirroring in new key territories we are operating in. We find these key partnerships are not only invaluable when winning new business, establishing the best commercial relationships and attracting the best talent, but also reinforce the barriers to entry against other providers looking to form direct network operator connectivity in our core markets.

People

Attracting, retaining and inspiring industry leading talent remains a top priority for the business. Fonix prides itself on being a great place to work and having a culture where our team can thrive. Our average headcount grew 6% to an average of 38 employees over the year. Whilst there was some initial inflationary pressure with development salaries in the first half of the year, I am pleased to say the company's cost base remains largely unimpacted and we were able to offset any cost increases with savings elsewhere. Looking ahead, Fonix's highly operationally leveraged business model means we expect to be able to manage the wider inflationary pressures within our existing growth projections as there is no immediate need to significantly increase the size of the team in order to hit our growth targets.

Product

We continued to make good progress on our product roadmap with our dedicated in-house development team focusing on platform resilience, security and customer usability, coupled with releasing several new features as mentioned in the 'Widen our technological and operational advantage' section above.

Economic climate

Whilst conscious of the looming recession and cost of living crisis, we are confident Fonix remains highly resilient to the consequences of an economic downturn. Although a significant proportion of Fonix's income comes from discretionary consumer expenditure, the management team's experience of previous recessions is that such transactions form an extremely small proportion of the average household budget and as such are largely unaffected by a squeeze on consumer spending.

Outlook

We have continued to make great progress on our strategic goals this year and once again finished the year in a much stronger position than we started. Our team is now stronger than ever, with more senior depth in our engineering team, as well as an expanded sales and marketing function. Our serviceable market is significantly expanded with new direct network connectivity across the whole of Ireland, and established indirect connectivity in a couple of other European territories.

The new financial year has started positively. Whilst a number of our media clients halted campaigns as a result of the sad passing of Her Majesty The Queen, which consequently impacts our revenue, we believe this will just impact the timing of certain broadcast schedules and remain confident that we are trading in line with market expectations over the year and have a strong pipeline of opportunities across our target sectors and markets. We look to the future with confidence.

Robert Weisz, Chief Executive Officer

Financial Review