31 October 2023

On the Beach Group plc

("On the Beach", "OTB" or the "Group")

Successful Application for Summary Judgment in Ryanair Refunds Case

On the Beach Group plc (LSE: OTB.L) today provides an update that the High Court of Justice found in its favour in its application for summary judgment against Ryanair for refunds paid to customers by On the Beach following flights which were cancelled or subject to a major change during the pandemic. The case was launched in October 2021.

The Court found that Ryanair had no real prospect of successfully defending the claims that it was obliged to refund the monies to On the Beach (i) under Regulation 29 (Right of Redress) of the Package Travel and Linked Travel Arrangements Regulations 2018; and (ii) under the law of unjust enrichment. As such, On the Beach has been awarded the sum of c£2m and will also be seeking its costs of the proceedings.

Since the commencement of this claim, On the Beach has continued to provide its customers with cash refunds in circumstances where Ryanair has not yet provided a refund and will be taking steps to recover these sums. 

Shaun Morton, Chief Executive of On the Beach, commented: 

"We welcome the High Court's decision to uphold our application for Ryanair to pay back what was owed. Today's outcome sends an important message on how refunds should be handled and emphasises the industry's responsibility to holidaymakers. On The Beach is committed to doing the right thing for its customers and provided full cash refunds for flights that were cancelled or subject to major changes during the pandemic whether or not airlines had complied with their obligations.

"We continue to call on the CMA to review the anti-competitive behaviour by certain low-cost airlines, protecting consumer choice with fair access to flights and a code of conduct for airlines and travel agents. It has taken a protracted and expensive legal process to reach today's outcome which could and should have been avoided. We urge the Department for Business and Trade to consider this in its current consultation on the Package Travel Regulations."

ENDS

For further information:

About On the Beach

On the Beach Group plc is one of the UK's largest online beach holidays retailers, with significant opportunities for growth. Its innovative technology, low-cost base and strong customer-value proposition provides a structural challenge to legacy tour operators and online travel agents, as it continues disrupting the online retail of beach holidays. Its model is customer-centric, asset light, profitable and cash generative.